Jones Oil - Frequently Asked Questions

Budget Plan

• How do I open a Budget Plan Account?

  Download our Direct Debit Mandate form, complete it and post it to us at the address contained on the form.

• How much will I pay each month?

  The amount you pay each month depends on your own annual usage. We recommend that you start with a minimum monthly payment of €150.00. This payment amount can be increased or decreased to match your usage during the Budget Year.

• How will I know my account balance?

  You will receive a monthly statement detailing your monthly payment amount, any deliveries you have received and your balance.

• Will the amount I pay each month change?

  This will only happen if your monthly payments are not sufficient to clear your account by the end of the Budget Year. Any change will be notified to you in your monthly statement.

• What dates can Direct Debits be taken on?

  Direct Debit payments are processed on either the 15th, 20th or 27th of the month. Please select the date which best suits you.

• How do I change my monthly payment?

  Contact us on 1850 341341 and we will make the change for you.

• Can I carry a balance forward from one year to the next?

  Your account must be cleared by the end of the Budget Year. If your regular payments will not clear your account by the year end the amount paid each month will be adjusted towards the end of the year to ensure that your account is clear. You can also make cash payments to the account in addition to your monthly direct debit to clear the account.

• Can I place an order online?

  Budget Plan customers can place an order through this website. You will need your account number to place the order and you will still make your payments by Direct Debit.

• Are there any charges for this service?

  There are no interest or any other hidden charges for this service. The price you pay for your oil is the price quoted on the day of delivery.

• What if my account is in credit?

  If your account is in credit and you do not require a delivery of oil you may request a refund of the credit balance.

• Can I close my account?

  If you wish to close your Budget Plan account at any time please contact us on 1850 341341. We will ask you to clear any outstanding balance on your account.