2. Types of Information Collected
We retain two types of information:
This is data that identifies you or can be used to identify or contact you and may include your name, address, eircode, email address, mobile phone and telephone number, contact information preferences, preferred communication methods and user IP addresses in circumstances where they have not been deleted, clipped or anonymised. Such information is only collected from you if you voluntarily submit it to us.
Like most websites and mobile applications, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website or users of our mobile application. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, device types, browser types and other anonymous statistical data involving the use of our mobile application.
3. Purposes for which we hold your Information
We will process any Personal Data you provide to us for the following purposes:
(a) to fulfil our side of the contract and provide you with the goods or services you have ordered.
(b) to contact you, if required, in connection with your order or to respond to any communications you might send to us.
(c) to send you email and SMS communications that you have opted into receiving.
(d) to contact you regarding orders which would appear to be needed based on your account’s buying history, where you have given us consent to do so.
We use the Non-Personal Data gathered from visitors to our mobile application in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our mobile application.
4. Disclosure of Information to Third Parties
We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our Website or Mobile Application. For example, we might inform third parties regarding the number of unique users who download and use our Website or Mobile Application; the demographic breakdown of our community users of our Website or Mobile Application; or the activities that users of our Website or Mobile Application engage in while using the Website or Mobile Application. The third parties to whom we may provide this information may include website tracking services, commercial partners, researchers and other similar parties.
• We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order on our behalf (in such circumstances, the third party is bound by the same data protection requirements).
• We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
Your Personal Data is stored on secure servers hosted in a secure Data Centre. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet.
No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
6. Updating, Verifying and Deleting Personal Data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2002 and General Data Protection Regulation (GDPR) 2016/679, we will update or delete your Personal Data accordingly.
To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please send an email to with your email address and the information you would like to view and email it to us at firstname.lastname@example.org.